CCTV News: Nowadays, artificial intelligence is no longer an unattainable "black technology", but a "super assistant" that is truly integrated into life. With the popularization of artificial intelligence technology, many places have begun to introduce this new technology in the field of government affairs. What changes will artificial intelligence + government affairs bring? Let’s first look at the explorations everywhere.

Beijing Economic and Technological Development Zone: Government Services are New, AI has become an "intelligent government affairs approver"

In the past two days, the intelligent government affairs assistant developed by the Business Environment Construction Bureau of the Beijing Economic and Technological Development Zone based on the DeepSeek big model has just been developed, and many enterprises in the Economic and Technological Development Zone participated in the test.

Wang Zhengpei, head of a company in Beijing Economic and Technological Development Zone: On the one hand, it can do some consulting work, and at the same time it can also review some materials to reduce the duration of our processing.

Relying on the semantic understanding ability of the big model, the little assistant can accurately identify users' demands and conditions and become an "intelligent government approval expert".

Fu Zhe, deputy director of the Business Environment Construction Bureau of Beijing Economic and Technological Development Zone: It can realize the ability to chat and handle while helping enterprises conduct intelligent pre-examination of materials.

In Beijing Economic and Technological Development Zone, artificial intelligence has been gradually applied to areas such as Yingshang Investment, Market Supervision, and Urban Governance. For example, this "welcome specialist" in the service hall can provide services to visiting companies to introduce policies, regulations, finance, talents and other fields to benefit enterprises through voice conversations.

Futian District, Shenzhen: "AI digital and intelligent employees" have taken up their posts, with 240 business scenarios

In Futian District, Shenzhen, 70 "AI digital and intelligent employees" have been in the government service field. In the Futian District Labor and Personnel Dispute Arbitration Court, digital intelligence employees can automatically generate a framework for awards through massive case analysis and legal analysis, compressing the original hours of document processing to a few minutes.

Arbitrator of the Labor and Personnel Dispute Arbitration Court of Futian District, Shenzhen City, Guangdong Province Hu Jiahua: We usually need to write a lot of work in the writing of the ruling. Since we have digital and intelligent employees, we have more time to check the core determination of evidence and facts, which has also improved the depth of our overall case handling.

In grassroots party and mass service centers, "digital and intelligent employees" can accurately answer common questions such as party fee payment and organizational relationship transfer, and release manpower to organize more community activities.

Staff of the Children's Friendly Party and Mass Service Center, Yuanling Street, Futian District, Shenzhen City, Guangdong Province: We also fell into more repetitive and mechanical answers before. (Now) we have more time and energy to organize activities such as parent-child reading and parent-child manual work.

The employees of the Futian District Government Services and Data Management Bureau are now equipped with an artificial intelligence office system developed based on Deepseek. The system can give a solution within seconds by simply issuing instructions.

Staff of the Government Services and Data Management Bureau of Futian District, Shenzhen City, Guangdong Province Bloomberg: It can help us reduce periodic and cumbersome work, so we have more time to think, research, and complete the "quality" improvement.

Gao Zeng, Deputy Director of the Government Service and Data Management Bureau of Futian District, Shenzhen City, Guangdong Province: Like a thinking person communicating with you, it plays an auxiliary role. It is currently used to write official documents, government services, and community governance, emergency management, investment promotion, etc., involving 11 categories and 240 scenarios. Through human-machine collaboration, our overall efficiency will be improved by at least 20%.